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Saturday, May 12, 2007

I hate it..

Guess this is really gonna be my weekly updates, and mainly for complaints.. I'm really sick of the people/situation I met and experienced in this week..

First, let me talk about my work.. This week will be my third week working in my current company and everyone expect me to perform as if I've working there for 10 years.. Alright, I'm ok with it, at least I can learn, that's the main reason I choose to work in this company.. I'm very willing to take the challenge.. But I really started to feel helpless and I really cannot take the workload and pressure anymore especially after what had happened yesterday..

One of my responsibilties is debt collection, to collect outstanding payment from customers.. To be more precisely, it's to collect last year's outstanding payment.. Let's think about it professionally and rationally, the ex-staff that I'm taking over who already worked there for 7 years couldn't even collect the outstanding payment for last year, all the sales staffs who already worked for few years not able to collect the payment, they expect me to collect it back where I has only start making calls for one week.. I'm very willing to do so as this is one of my job scope, I called and followed up very closely on the collection until yesterday's collection meeting.. Something miserable and ridiculous happened..

My CEO asked me to stop my presentation when I'm presenting the collection status, in front of so many people, asking me where is my confidence level in collect the payment as I'm not able to collect the payment as much as the others did but excuse me, they'd already worked there for years and they'd been follow up for few years but me, I'm just started the calling this week, tried my best to call, get all the scoldings, prepared myself for the best presentation, and this is what I got in return.. I were asked not to continue the presentation as I couldn't perform.. Can you imagine that?? I don't expect people to really show their appreciation by clapping hands or whatever on what I've done, but at least not humiliation.. I've to say that this is a humiliation for me, I don't even get a basic respect from the company I'm working for.. Is this what a CEO should do?? I dare not to ask him to be considerate, but at least some respect..

If he expect someone who is able to collect all those bad debts once they start calling, pls hire someone who only focus on collection, I need to handle hundred over invoices, 3 sister company's invoices, permanent and part time staffs' claims, OT claims and commission, daily reports and need to call almost 90 customers for bad debts collection, I don't know what more they expect from me.. I'd been worked my best for each and every task assigned to me, I'm not going out for lunch so that I've more time to do those work so that I've time to call customers for collection during working hours, I'm not saying that I've been sacrifice or what, I just hope I can learn and get used to all the works asap, to at least show some result during the collection meeting.. And what's I've got in return??

And you know what, none of my superior spoke for me, they just keep quiet when my CEO asking them about my performance.. I felt very much humiliated, I need to start everything from the very beginning as the ex staff never did her job on the collection.. I told him I'd already tried my best.. Many of the customers didn't receive the invoices, which is on last year, I need to send CTC and all.. He said it is all bullshitting.. Wow, what a good word to use.. bullshitting.. So, I guess what should I do is when customer telling me that they don't have the invoices, what I should do is telling them stop bullshitting, instead of finding last year invoices from the storeroom, photocopy, get the signed CTC copy, fax or send to the customers, call them up again on the status.. I'm such a fool, isn't?? What an easy word to use by saying bullshitting..

Imagine- how you will feel when you spent all your time and effort on a presentation you going to perform to your customers, and what your customers' feedback are this is all bullshitting and not willing to listen your presentation anymore..

Imagine- how you will feel when you learnt and try to cook a dinner for your beloved one, and he/she telling you that you're not capable of it and throw all the food in the dustbin??

TELL ME HOW YOU WILL FEEL??

All my effort, time, everthing that I'd poured on this presentation had been wasted.. I got all the scoldings that I don't think I deserve it as I'm not the one who following up it last year.. I'd just started to take over this job for one week for god's sake.. What I got in return is being blamed that I couldn't perform well and I even asked to stop continue the presentation in front of so many people.. What you expect me to feel now? Sadness, anger, humiliation couldn't really describe how I feel right now..

I felt demotivated to go to work now, but still I will still do my part, when I'm able to achieve the collection target, I'm sure that I will not give the credits to ANYONE in this company.. But from that, at least I learnt a lesson and a cruel reality on how a company could be.. The whole situation keeps haunted me today, I don't know how to get rid of it.. I really felt helpess.. Now you know, how someone's word can affected a person's confidence, how a CEO can react so unprofessionally even he is a CEO..

I'm lazy to talk about the other stories.. I just feel very disappointed and sick of all these..

SHIT!!

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